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Question

Aggravation with Support - Billing Issue

  • 20 February 2019
  • 2 replies
  • 491 views
K

I've had an unusual charge appear on our last billing statement. I've attempted to open a chat but no agent ever appears. I've attempted to open a case but get an error message. I don't know how else to get a response from RingCentral. Can someone please call me?

2 replies

R
You should contact support (877) 792-2973 and/or sales to get better help.  This is a community forum. If you have an account representative, you can work directly with him/her.  If you want me to help look it up, just email me your main company number and my inside rep can help you.   My email is: ronda@tappansolutions.com
S
Thanks Ronda!

Hey Ken, I also created a case for you that is going to our Sales Team. They should be contacting you today :)

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