I blieve this is a bug on ringcentral as it started happening a couple of days ago. No setting was changed/updated and I went through trouble shooting with a customer service rep for 2 hours. I tested with another cell phone provider.
Reporting system bug:
Under Call handling & forwarding: I have the following set up:
Incoming calls forward in this order: simultaneously
1) Desktop & mobile apps
2) VVX-601 desk phone
3) Mobile phone
Then under Settings: Incoming Call Information: Display Incoming Caller ID is selected
However, on my mobile phone, Called Number is showing instead of Displayed Incoming Caller ID starting a couple of days ago.
Could you report this to the tech teams and get back to me?