question

renekent avatar image
renekent asked saadetswift16514 answered

From Desktop, recall a sent call

We have a US account with about 32 employees. I have had a request to be able to recall a call once you have transferred it. How do we do this? As the switchboard I use the desktop app but many use the mobile app.

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1 Answer

saadetswift16514 avatar image
saadetswift16514 answered
Hey Rene, sounds like you'll want to rely on either a Warm Transfer or the Park Location feature.
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