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Ringcentral in citrix environnement

Tags: partner compatibility

Apr 3, 2019 at 9:13am • 5 replies • 0 likes

maroun

I have to install the softphone of Ringcentral in a VDI environnement and does not work, we have citrix environnement and have difficulties to make it work, can you please help

5 Answers

Jessica-Community_Moderator answered on Mar 24, 2021 at 12:07pm

Hi all, RingCentral App for Citrix is now live! Check it out here: https://support.ringcentral.com/app/phone/desktop-web/using-citrix-vdi-integration-ringcentral-desktop-web.html

Matt Mattern answered on Jan 21, 2021 at 2:08pm

I cant sell this to my customer of 150 users if this won't support chat in GLIPT, its a deal killer

Mary-Community_Moderator on Jan 22, 2021 at 9:26am • 0 likes

Hi Matt,

You may submit a feature request regarding this. For the guidelines, please check on this article,
Submitting and Voting for Product Ideas

jay123456789101112 answered on Mar 17, 2020 at 12:43pm

Hi Saadet,

Just to be clear. You do not recommend installing RingCentral (Glip) on Citrix and you do not support it. Is that right?

arnaud-pain answered on Oct 15, 2019 at 10:59am

If you do not support why you have this https://support.ringcentral.com/s/article/9405?language=en_US ???

saadet.swift answered on Apr 5, 2019 at 7:01am

Hey Maroun, honestly, we do not support nor recommend the use of a VDI environment with our apps.

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