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Home » Users
I interrupted a recorded file conversion
Tags: ringcentral app
Apr 10, 2019 at 7:24am   •   2 replies  •  0 likes
sheri-rippel

I interrupted a recorded file conversion from rcrecord to mp4. Now, it's stuck as rcrecord. Is there a way I can correct this and convert it to mp4? When I select the double_click_to_convert file, it downloads, but as an rcrecord file.


US Account

Version 6.3.135305.1213

2 users and 1 client affected

2 Answers
answered on Oct 25, 2019 at 11:17am  
Remove the other (non .rcrecord) files from the folder. Then double-click to convert. 

 0
answered on Apr 12, 2019 at 8:35am  
Hey Sheri, I would check online for a file conversion program/site. There are lots out there that are free :)

 0



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