question

mark-kirton15588 avatar image
mark-kirton15588 asked saadetswift16514 answered

Can't receive calls from Belgium Team

I'm not receiving calls from our Belgium team whereas two other colleagues do, we both have the same setup, when I ring the Belgium number from my mobile the other two colleagues phones ring but not mines, any reasons why this happens?

phone
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mark-bartoszek11103 avatar image
mark-bartoszek11103 answered
Make sure your phone is not set to DND (Do Not Disturb).
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saadetswift16514 avatar image
saadetswift16514 answered
Hey Mark Kirton, I would also verify with the admin on your account that you have International dialing permissions for your extension :)
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