Question

Incoming calls dropping while in session. Like 15-20seconds after the call is picked up

Forum|Forum|6 years ago
May 2, 2019
1 reply
123 views

john-pappas
New Participant

Incoming calls dropping while in session. Like 15-20seconds after the call is picked up.

This happens since this morning, Outbound is perfectly fine, just the inbound calls that are having issues.

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+1

Jessica H.
Community Manager
407 replies
Forum|Forum|6 years ago
May 9, 2019

Hi John,

I would open a tech Support case so the team can complete some live troubleshooting with you :)

Open support case online