question

john-pappas16025 avatar image
john-pappas16025 asked jessica-community-moderator answered

Incoming calls dropping while in session. Like 15-20seconds after the call is picked up

Incoming calls dropping while in session. Like 15-20seconds after the call is picked up.

This happens since this morning, Outbound is perfectly fine, just the inbound calls that are having issues.

phone
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1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered
Hi John, 

I would open a tech Support case so the team can complete some live troubleshooting with you :) 

Open support case online
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