Question

No Alert on incoming call from cellphone with ringcentral app


No Alert on incoming call from cellphone with ringcentral app

2 replies

Can you be more specific? Are you saying that the RingCentral mobile app is not ringing? Which version are you using (iOS or Android)? 
I have an android. It was the same issue on my last phone. I have a business to run and this isn't making my customers any happy. The issue is when I am on my cellphone on a call,I will get a call coming in from my ring central phone but will not get an alert on a incoming call. With no incoming call alert causes me to have a missed call.

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