Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Google Chrome Extension

Tags: google

May 23, 2019 at 1:14pm • 1 replies • 0 likes

adam123456

Hey all, I was wondering if there was anywhere I could see info about planned app/extension updates? I actually use BT Cloud Phone but have noticed the Chrome extension is lacking some of the features of the RingCentral version. Specifically I am after being able to pick up a call you have placed on hold from the mobile/desktop app using the a Chrome extension. It seems to be built into the RingCentral version but in the BT version you can only view the current calls. Any help would be appreciated. Cheers, Adam

1 Answer

saadet.swift answered on Jul 8, 2019 at 6:55am

Hey Adam, I followed up with our Integrations team on this and they can't seem to replicate what you're experiencing. Could you make a recording of what you're seeing and email it to me at community.support@ringcentral.com? I'll share it with the Integrations team so that they can look into what's going on :)

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales