question

timm1 avatar image
timm1 asked saadetswift16514 commented

New @team feature no longer working on browser/desktop. Works fine on mobile.

Was getting into my @team groove, when I realized that I can no longer @metion my team on the browser/desktop app. I can only @mention my organization.


The option to allow for @team messaging has also disappeared from 'Edit Team Details' menu.


On mobile, it appears that I can @mention my team, but not the organization (which is fine, really).


Anyone else experiencing this? Am I understanding things correctly?

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1 Answer

saadetswift16514 avatar image
saadetswift16514 answered saadetswift16514 commented
Hey Timm! I followed up on this with the Product Team. At this time the feature has temporarily been removed :( I'm keeping an eye out for when it will be reinstated! From what I've heard the plan is to bring it back but there was some sort of hiccup on the back end that happened. So sorry for the inconvenience! I liked the feature and I know others did, too.
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saadetswift16514 avatar image saadetswift16514 commented ·
Of course! Always happy to provide info when I have it ;)
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timm1 avatar image timm1 commented ·
Appreciate the reply, Saadet!
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