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PROBLEMS IF YOU HAVE MORE THAN ONE LINE

Tags: phone

Jun 18, 2019 at 10:30am • 2 replies • 0 likes

alberts-.

I have 4 lines and i have no ideas which line i got phone call, there is

simply no info. Your old app RingCentral Phone with headset logo got this function and i can perfectly see which line i got phone call, but new RingCentral app with letter "R" logo don't have such function. Did you you guys overlook that?????? thanks

Case 02926216.

2 Answers

Jessica-Community_Moderator answered on Jun 18, 2019 at 1:20pm

Hi ALBERTS. ,

I looked up the case number you included and it is from a 2014 case. Could you double check the case number please? Thanks!

alberts-. answered on Jun 18, 2019 at 1:18pm

This reply was created from a merged topic originally titled More than one line problems. I have 4 lines and i have no ideas which line i got phone call, there is simply no info. Your old app RingCentral Phone with headset logo got this function and i can perfectly see which line i got phone call, but new RingCentral app with letter "R" logo don't have such function. Did you you guys overlook that?????? thanks
Case 02926216.

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