Change a call queue's admin?

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paul-vigneau asked Jul 9, '19 mark-bartoszek11103 answered Jul 10, '19

Change a call queue's admin?

I need to change the admin for one of our call queue's

call queues

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Answer 1 · 2019-07-09T14:42:54Z

paul-vigneau answered Jul 9, '19

I changed the "managers email address". However I'm not sure if this is the only step that needs to be taken. Does anything else need to be done to change the new persons privilege's over the call queue?

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Answer 2 · 2019-07-10T13:49:16Z

mark-bartoszek11103 answered Jul 10, '19

I would probably change the role of the new person to "Manager" so that they have access to reports, and also maybe change the message recipient of the call queue to the new person.

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