Many companies have the ability for a caller to "Press or Say One". Is RingCentral able to do this?
Option for caller to verbally say an extension rather than pressing
How do I request RicngCentral add this feature? Many people call while driving and this would help them contact the correct person.
check here
https://ideas.ringcentral.com
I suggest you search if the idea already exists and if yes, upvote and leave a comment saying it is also relevant for your business. You can then link it back in here in case anyone else finds this community post. (and so that I can upvote as well)
You can certain compose your auto-attendant greeting to say these type of things, depending on your needs. It's especially easy in the Multi-Level IVR.
However, RingCentral functionality DOES NOT include the ability to understand the spoken word to navigate an auto-attendant menu. All selections on a menu MUST BE by pressing a selection on a phone keypad.
However, RingCentral functionality DOES NOT include the ability to understand the spoken word to navigate an auto-attendant menu. All selections on a menu MUST BE by pressing a selection on a phone keypad.
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