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The First Step
July 31, 2019
Question

Ringcentral app hangs then closes on iOS 13 beta 4 when trying to make or take a call.

  • July 31, 2019
  • 7 replies
  • 369 views

US account. iOS 13 beta 4. Open app, sign in, tap phone, call number, app hangs/locks up, app crashes. Call still in progress. Open app, app crashes. Uninstalled/reinstalled app.

7 replies

The First Step
July 31, 2019
Yep.  Same here.  For in and outbound calls.  I only run iOS betas on my spare devices for this reason.


The First Step
July 31, 2019
Ringcentral... is there an update in the works to resolve this? Is there a TestFlight program that is available for us to join?
The First Step
July 31, 2019
The RC Phone app seems to work taking and making calls so far.
New Participant
October 7, 2019
Looks like the same issue is happening now with13.1.2 update over the weekend.  
The First Step
October 7, 2019
No issue yet on 13.2 beta
New Participant
October 7, 2019
Update - My RC Phone app seems to work with the latest iOS, but Ring Central App connects for a second or two, then drops.  
The First Step
July 30, 2020
I've been told that this should no longer be an issue starting tomorrow :)