question

kevin-trinh avatar image
kevin-trinh asked jessica-community-moderator answered

Link preview not available for email posting

I am having trouble getting links to show up with a preview in my group chats when sending a message from an email.


The exact same message being sent from the same account shows up differently when posted.

Ex. if you paste "http://www.orimi.com/pdf-test.pdf" on any chat when using Glip app, the preview of the test.pdf would appear, however if it was delivered "via email", it would only display the link.



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1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered
Hi Kevin, 

This is working as designed-- it is not a feature within Glip right now for these previews to generate when an email is sent. I've flip flopped this to an idea for others to vote on as a potential feature. 
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