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Ring Central Phone or Ring Central, Just Pick One Already and Make it Clear to Customers Which to Use
Tags: ringcentral app
Aug 13, 2019 at 4:53am   •   1 replies  •  0 likes

During the transition (for lack of a better term) customer service has indicated I should keep both apps (this was pursuant to an ongoing issue with the unified app receiving, but not sending , sms texts). Is that still true, and if so is there a point where Ring Central Phone officially gets retired and users should only use Ring Central. Its confusing at present, and it would be nice to just have one app to use.

1 Answer
answered on Aug 15, 2019 at 8:24am  
Hey Brette,

This post may help answer some questions you may have. We are indeed working on a Unified app - this way you won't have to download multiple apps. It's going to take some time to reach feature parity but the Product Team is working on it :)


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