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New Participant
Nov 1, 2019 9:40 PM UTC
Question

Texting API (Currently Using Zapier and getting "Request Rate Exceeded")

I have a business account with 8 lines. I have created a zap that allows a SMS text to be sent automatically if a "Column" is updated on a google sheets account.


I recently did this and some got sent but an error populated stating the request rate was exceeded. Does anybody know how many texts per minute can be sent?


Also, anybody familiar with building out a custom platform that would allow for MMS, and roughly 2-3k messages per day?

3 replies

The First Step
Nov 2, 2019 1:39 AM UTC
BeckyH
Community Manager
Community Manager
Nov 6, 2019 5:59 PM UTC
Thanks for your help, Account!
New Participant
Mar 30, 2020 7:40 PM UTC
My Zap is also getting a similar error, Error 429, "To Many Requests."

"The app returned "Request rate exceeded". This usually happens because there is a limit to the number of times we can send information to an app or service within a period of time. Please wait for your limit to be reset and try again.Hide details
Troubleshooting Errors | Common Citrix ShareFile Problems | Contact Support

We made a request to media.ringcentral.com and received (429) Too Many Requests."