Question

Ring Central Screen Share will not display your screen with MacOS Catalina

  • 6 November 2019
  • 1 reply
  • 187 views

Can not share my screen; running MacOS Catalina, v10.15.1. R/C version is 7.0.151508.0712. Is there a fix?


1 reply

Hi @Marc,

Have you tried giving RingCentral the screensharing permissions? Catalina has introduced a new permission that users need to provide before screensharing. 

Go to System Preferences > Security & Privacy > Privacy > Screen Recording, and then check the box next to RingCentral


Reply