Question

Bose Headset Microphone not realized in RC App (Capital R App Logo on Desktop) Settings

  • 4 January 2020
  • 2 replies
  • 229 views

I have a Bose headset and it's connected to my PC and it's recognized in the RC SaaS app, but microphone setting is spinning with the "Loading" statement. The speaker and ringer setting are default stating the Bose headset?


2 replies

Hi Scott, 

Can you confirm if you're looking at the microphone setting within the app, or on your PC? 
I corrected it by turning the mic on in my PC settings, thanks.

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