question

hamby14138 avatar image
hamby14138 asked jessica-community-moderator answered

Chat Compliance Exports Not Working

Any one else have compliance export requests in RingCentral app that never complete? I requested exports on 12/23/19 and they're still sitting under a "submitted" status. I've also reached out to support for exports and its taken nearly 3 weeks to get the exports we requested. Whats going on?


Version: 19.12.1 (E. 5.0.12)

Build: 7 (rev. 825554e5)

admin portal
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1 Answer

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jessica-community-moderator answered
Hi Hamby, 

We followed up with a product manager about this and he should be emailing you for follow up soon! 
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