News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Chat Compliance Exports Not Working
Tags: admin portal
Jan 17, 2020 at 10:32am   •   1 replies  •  0 likes
hamby

Any one else have compliance export requests in RingCentral app that never complete? I requested exports on 12/23/19 and they're still sitting under a "submitted" status. I've also reached out to support for exports and its taken nearly 3 weeks to get the exports we requested. Whats going on?


Version: 19.12.1 (E. 5.0.12)

Build: 7 (rev. 825554e5)

1 Answer
answered on Jan 21, 2020 at 7:54am  
Hi Hamby, 

We followed up with a product manager about this and he should be emailing you for follow up soon! 

 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us