News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Does the host have to be present to record meetings?
Tags: meetings
Feb 5, 2020 at 3:59pm   •   2 replies  •  0 likes

Many times in my role I get asked to set up meetings for our employees. This forces me to be the host of the call and many times I am not present. We learned that if I am not present for the call as the host, or if I jump on after the call started, it doesn't record. It only records when I am there. We used to use Zoom for our conference calls and it never mattered if I joined the meeting or not. Once it was set and the meeting ID was provided to the team they were able to just use the link and it would record. Am I missing something within RingCentral that would allow me to do this or is this yet another feature request I will need to submit?

2 Answers
answered on Feb 12, 2020 at 2:14pm  
Hi Ashely,

The host can give permission to a user, and then they can do it if the host is not there, but really there should be a host to make sure the meeting doesn't time out. 

answered on Feb 12, 2020 at 3:53pm  

Hi Jessica, thank you for your response.  I am not seeing where you can give permission to another user when I select Schedule from the desktop or phone R app.  I do not see where I can add an "alternate host" either like we have been able to do with Zoom.  Am I missing something?


A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us