Question

Images only display in Teams?

  • 21 February 2020
  • 1 reply
  • 229 views

US account; Latest software version; Same behavior on web app and Windows app; Super Admin login


It seems like a while back any images, like JPGs, I attached to a message, task, reply, etc used to fully display along with the link. Now, that only seems to be the case in teams. What happened to that ability everywhere else? It is really counter-productive to have to click on a link one or twice to have it then load in a browser. Even then, it doesn't allow for the display of multiple images by arrowing through like is the norm in browsers or other image display apps. No, you have to exit back out and click the next link. Is there a problem? Was that functionality deleted in some update (haven't used RC Glip in a while, but getting back into it)? What am I missing?


1 reply

Hello Don!

Yes you are right, we did update our app. I just want to confirm if you are using a unified app or a standalone RingCentral phone app?

Can you give me the version of the app that you just updated? Thanks!


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