One of our user's has raised a concern that their calls/activity are not being logged in sfdc upon calling and noting the contact via ringcentral
© 1999-2024 RingCentral, Inc. All rights reserved.
Privacy Notice
One user has raised a concern that their calls/activity are not being logged in sfdc upon calling and noting the contact via ringcentral
A
Hello Demario!
I need to make sure if their SFDCs auto-log is enabled?
You might want to confirm it by clicking the gear icon (settings) on the upper right corner of their softphone.
Please see this picture below.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.