One of our user's has raised a concern that their calls/activity are not being logged in sfdc upon calling and noting the contact via ringcentral
One user has raised a concern that their calls/activity are not being logged in sfdc upon calling and noting the contact via ringcentral
Hello Demario!
I need to make sure if their SFDCs auto-log is enabled?
You might want to confirm it by clicking the gear icon (settings) on the upper right corner of their softphone.
Please see this picture below.
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