question

fergus-thain avatar image
fergus-thain asked mary-community-moderator commented

Specific number for video meetings.

Forgive me, I am new to RingCentral. I have just bought a couple of tablets and want to use them for video calls. I would like to have a separate number/log in for each tablet (they will be at two different locations). I do not want them to be associated with any of the other lines we have. Can anyone talk me through how to set this up as I wasn't able to find anything this specific? Should i use the meeting app as opposed to the generic RingCnetral App?


We are RingCentral UK.


Thank you.

meetings
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered mary-community-moderator commented
Hello Fergus!

Welcome to RingCentral! I suggest for you to create a new extension and setup credential. Once done, download the RingCentral Meetings app and login using the credential associated with the new extension you created.
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·
We don't have any known issues regarding this. Is there a way that you can uninstall/reinstall your app?

Please let me know if it's still the same.
1 Like 1 ·
caleb-khon avatar image caleb-khon commented ·
Reinstalling worked and provided a tutorial for the changes. 

Thank you.
1 Like 1 ·
caleb-khon avatar image caleb-khon commented ·
I've found the new icon where you directed, but it simply pulls up a blank screen with nothing on it and no options to do anything. Are they experiencing issues with the update and is there an ETA on this being resolved?
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·
Perfect!
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