To homepage To homepage
Question

Working from Home

  • 24 March 2020
  • 4 replies
  • 161 views
A

I am working at home for the first time and the app did not transfer with the laptop provided to me. I am able to get to the website and logged in, but unable to figure out how to a) download the desktop app and b) make/take calls. Can someone please help?

4 replies

N
It's easier to go to https://support.ringcentral.com/s/?language=en_US and download the RingCentral App on your laptop.  This way you can make / receive calls and do meetings from one place.
A
When logged in to the RC Web site (https://service.ringcentral.com/application/overview) there is a Telephone handset icon at the top right of the Web page that allows you to Ring Out (i.e. place a call using your computer browser).
M
I downloaded the desktop app (WIndows) but cannot make calls. It works great on my Android though!
M
Yeah I tried thet. Ring out. It says Calling your current location...Please answer your phone when it rings. But nothing happens. The other odd thing I noticed: The "From" number offers a drop down that only offers one pick: Custom Phone Number so I have to manually add it each time.

Reply


Terms & ConditionsCookie settings
PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Privacy Notice