question

julie-fogarty avatar image
julie-fogarty asked jessica-community-moderator answered

Attendees aren't able to access previously scheduled meeting.

Our video conference meetings take place in the U.S. More and more, if I schedule a call in advance, when the time comes to meet, I (as the host) can join the meeting, but the attendees can't. They see a screen that say, "Please wait for host to start the meeting". Those who chose to call in are having the same issue. If I send a fresh link in the moment, it works. What is happening?

meetings
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1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered
Hi Julie, there are some known issues with RC Meetings right now. To help our ops team fully troubleshoot these issues, can you create a case and send examples of when this is occurring? 

You can see all known issues at  status.ringcentral.com


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