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Question

Video Settings RingCentral Meetings Issue

  • March 27, 2020
  • 2 replies
  • 482 views

I'm unable to get my built-in webcam working during a meeting on my MacBook. When I go to Video Settings, the only option I have is FaceTime HD Camera. My Macbook webcam never turns on. I've been unable to find any insights within help, support forums or within system settings. I don't have this issue with Google Hangout, GoToMeeting, etc. Please advise.

2 replies

  • Author
  • New Participant
  • 1 reply
  • March 27, 2020
I access RingCentral via a corporate account.

  • 0 replies
  • March 29, 2020
Hello Jason!

I would suggest creating a case in our support site so our Technical Team will contact you at your most convenient time. 



Thanks!