Question

Zoom and RingCentral Security agreement

  • 2 April 2020
  • 5 replies
  • 429 views

Do we have any form of documentation that we can provide our customers about the security agreement between RingCentral and Zoom?


5 replies

I would imagine that there will be a lot of requests for a statement/documentation, so please make this available to all as soon as possible.
Once the public have been advised to avoid zoom (currently the case in national newspapers in the UK and I'm assuming internationally based on social media posts), you can only expect to be inundated with business concerns.
Our executive board is now reading articles about the security issues in Zoom and they know RCM is "powered by Zoom"

We need a public statement addressing this.
https://www.fbi.gov/contact-us/field-offices/boston/news/press-releases/fbi-warns-of-teleconferencing-and-online-classroom-hijacking-during-covid-19-pandemic

https://blog.zoom.us/wordpress/2020/04/01/a-message-to-our-users/

https://www.npr.org/2020/04/03/826129520/a-must-for-millions-zoom-has-a-dark-side-and-an-fbi-warning
Can this be addressed as a matter of urgency?  We need to make decisions on whether to continue to use RCM or shift and I would rather an honest statement right now
We've already moved to Teams as no response. Our CSM says a statement has not yet been prepared but will be with us as soon as it is. This needs to be a priority.

Given the number of feature requests (many of which are basic functionality IMHO) and the general dislike of ring central across the business, the longer we stay on teams the less likely it is we will move back - taking us one step closer to becoming a full microsoft house.
Hello everyone, 

Please check out this page: 

https://support.ringcentral.com/s/ringcentral-meetings-security-response?language=en_US

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