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New Participant
April 13, 2020
Question

Is there any way to increase the simultaneus ring menbers in a call Queue?

  • April 13, 2020
  • 2 replies
  • 337 views
Is there any way to increase the simultaneus ring menbers in a call Queue?

2 replies

Participating Frequently
April 13, 2020
No need for more that what is allowed.  Call queue's are designed to help manage call flow and deliver calls in a controlled fashion.  You should look at hot the flow is being handled.  I am sure some adjustments could be made to make things more efficient

Chuck
Certified RC consultant
Chuck@yoritguy.com
April 13, 2020
Hello Andres!

Yes, we can request for that, we can max it up to 25 members each call queues.
Please create a case in here.



Thanks!