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Is there any way to increase the simultaneus ring menbers in a call Queue?

Tags: call queues

Apr 13, 2020 at 6:34am • 2 replies • 0 likes

andres-hincapie

2 Answers

Chuck Fuscone answered on Apr 13, 2020 at 6:49am

No need for more that what is allowed. Call queue's are designed to help manage call flow and deliver calls in a controlled fashion. You should look at hot the flow is being handled. I am sure some adjustments could be made to make things more efficient

Chuck
Certified RC consultant
Chuck@yoritguy.com

Jenn-Community_Moderator answered on Apr 13, 2020 at 7:02am

Hello Andres!

Yes, we can request for that, we can max it up to 25 members each call queues.
Please create a case in here.

Thanks!

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