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virgil-bachtold1754 avatar image
virgil-bachtold1754 asked camarena answered

Paging

We are new to RingCentral. We have 65 phones at one of our locations in a 7 story building. We need to be able to page all phones at one time. We are told we can only page up to 25. Is there a way to expand this to all 65?
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bjsvec avatar image
bjsvec answered
You might be able to make special request to have RC change this limit for you, but the limit is for a reason.  It can create a lot of network traffic and cause issues.  It may also have the effect of delay so the page may sound strange as the voice might not be in sync across all devices.  Have you considered the RC supported IP paging speakers from cyberdata?

http://www.cyberdata.net/support/server/documentation/930335A_RingCentral_Server.pdf
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benjamin-dean avatar image
benjamin-dean answered
Hey Virgil,

This threshold is in place for the exact reason Brandon mentioned (it can bring down a network quickly with all the SIP signaling and traffic).
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virgil-bachtold1754 avatar image
virgil-bachtold1754 answered
Thank you all for your responses.
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benjamin-dean answered
Yes, and thanks for the extra information Brandon
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camarena answered

but it sucks our company needs a paging system morethan 25 devices to be paged

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys