question

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susan-hemingway asked jenn-community-moderator commented

Chromebook app request: please fix the Chromebook RingCentral Meetings App!

Chromebook users can't start meetings. We have many users on Chromebooks. Whatever your beef is with Google Chrome, please resolve it ASAP.

meetings
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jenn-community-moderator answered
Hello Susan,

I would suggest getting an app and choose the "Get it now on Chrome OS"

Thanks! 
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susan-hemingway answered jenn-community-moderator commented
The app is installed and works for other users. I contacted customer support and was told that the Chromebook app no longer works. But it works for other users in our organization. This user gets a "-1" when she tries to start a meeting. She can join, but not start. If she tries to start a meeting a second time, she gets a message "Auth service is disabled for auth code." https://drive.google.com/file/d/14Zd-O8DncoraN2_nMFvZEk_ZXut3p4ar/view?usp=sharing
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Thanks for the screenshot you provided.
I would suggest opening a case, so our Integration Support will help us further.

 

Thanks! 
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