question

susan-hemingway avatar image
susan-hemingway asked jenn-community-moderator commented

Chromebook app request: please fix the Chromebook RingCentral Meetings App!

Chromebook users can't start meetings. We have many users on Chromebooks. Whatever your beef is with Google Chrome, please resolve it ASAP.

meetings
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

2 Answers

jenn-community-moderator avatar image
jenn-community-moderator answered
Hello Susan,

I would suggest getting an app and choose the "Get it now on Chrome OS"

Thanks! 
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

susan-hemingway avatar image
susan-hemingway answered jenn-community-moderator commented
The app is installed and works for other users. I contacted customer support and was told that the Chromebook app no longer works. But it works for other users in our organization. This user gets a "-1" when she tries to start a meeting. She can join, but not start. If she tries to start a meeting a second time, she gets a message "Auth service is disabled for auth code." https://drive.google.com/file/d/14Zd-O8DncoraN2_nMFvZEk_ZXut3p4ar/view?usp=sharing
1 comment
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

jenn-community-moderator avatar image jenn-community-moderator ♦ commented ·
Thanks for the screenshot you provided.
I would suggest opening a case, so our Integration Support will help us further.

 

Thanks! 
0 Likes 0 ·
Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app