Error code 100000502

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randeep-singh-khalsa asked Apr 30, '20 randeep-singh-khalsa commented Aug 31, '21

Error code 100000502

Error code while launching ringcentral meeting 100000502

meetings

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randeep-singh-khalsa commented · Apr 30, 2020 at 07:59 PM

We have a meeting in the next few minutes and this is a showstopper. Please escalate and help at top priority.

1 ·

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Answer 1 · 2020-04-30T20:06:57Z

mary-community-moderator answered Apr 30, '20

Hi Randeep,

Have you already tried to uninstall/reinstall your app?

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Answer 2 · 2020-04-30T20:17:46Z

rob-weaver answered Apr 30, '20

Same issue for us. Meetings is not working for any of our employees.

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Answer 3 · 2020-04-30T20:20:06Z

randeep-singh-khalsa answered Apr 30, '20

Its not working for any users here. Thanks.

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Answer 4 · 2020-04-30T20:23:31Z

mary-community-moderator answered Apr 30, '20

Hi Everyone!

Sorry for having this issue. There is currently an outage regarding this. Please contact our Technical Support or create a web case for documentation that your service is also affected. This will also let you be notified once outage is clear.

Thank you!

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Answer 5 · 2020-04-30T20:25:11Z

jake-baldwin answered Apr 30, '20 mary-community-moderator commented Apr 30, '20

On top of the aforementioned error code you might also see:

Web error 502 bad gateway when clicking join URL
Joining from RC app on mobile just spins and never starts meeting
Joining by dial-in gives error code 105

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mary-community-moderator ♦♦ commented · Apr 30, 2020 at 08:26 PM

That's correct, Juan. Thank you for the additional information

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Answer 6 · 2020-04-30T20:25:15Z

juan-pablo-mo answered Apr 30, '20

i have a class with 125 students O_O ! hahah and everyone is calling me to ask what's going on. First time having this bug, it'S ok i already postpone everyone =) let's hope it get fix.

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Answer 7 · 2020-04-30T20:33:54Z

jdc-lowry answered Apr 30, '20

Our company had the same problems. Seems they've restored service a minute or two ago though.

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Answer 8 · 2020-04-30T20:39:25Z

juan-pablo-mo answered Apr 30, '20

it'S slowly coming back

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Answer 9 · 2020-04-30T20:39:42Z

rob-weaver answered Apr 30, '20

Seems to be working now for us as well.

Also, it looks like you can access or start meetings through the RingCentral app instead of Meetings app and that was working for us earlier as well.

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