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not all keystrokes recognized when typing in new Glip

Tags: ringcentral app

May 1, 2020 at 9:40am • 1 replies • 0 likes

jason-spindler

When I try to type a text message in Glip (web browser version), somehow it is not recognizing all of my keystrokes. As a result, I am having to type the text in the browser's search bar and then copy and paste into the Glip text message. I believe that it is doing this on various devices, and it is not a problem when typing elsewhere in the browser, so it has to be something with Glip.

It does not seem to be a problem when I am using Glip for inter-office messaging.

How can I fix this problem?

1 Answer

Mary-Community_Moderator answered on May 1, 2020 at 1:45pm

Hi Jason,

Is the link of the web version you're referring to is app.ringcentral.com?

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