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attachments won't download

Tags: ringcentral app

May 13, 2020 at 5:45am • 1 replies • 0 likes

matt-banker

My company often posts attachments (usually pdfs saved on our network) and I have been unable to download them. The box pops up at the bottom of the screen but it will say "0/30Kb, paused". If I go to resume the download, it does nothing. It has only been doing it on my computer. I can open downloads on my phone or other office computers.

1 Answer

Mary-Community_Moderator answered on May 13, 2020 at 9:40am

Hi Matt,

Please check the settings of your computer as you mentioned that it is the only one having issues.

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