Hi! Testing RingCentral before we switch from our current VoIP provider.
Integration with SalesForce is working. However, CTI softphone is not working properly. I can make changes to call logs, text, change settings, etc. but i cannot make calls from it. For example, when using Chrome, after entering in the phone number and pressing the green call button, nothing happens and the number disappears.
I have tried all browsers on my PC. When i try with Opera, i get this message "Unknown Protocol - Opera was unable to open the link since no application associated with "rcmobile:" protocol was found on your system"
Thanks for the help