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Takao Kobayashi asked Takao Kobayashi answered

RingCentral Video / Unable to use webcam during a meeting of RingCentral Video on Amazon WorkSpaces

I'm not able to use webcam during a meeting of RingCentral Video on Amazon WorkSpaces.

If I switch Video Service to RingCentral Meeting, webcam works correctly.

After switch back Video Service to RingCentral Video, webcam does not work..

Of course, I am able to use webcam during a meeting of RingCentral Video on Windows PC instead of Amzon WorkSpaces.

Please help how to fix this issue.

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1 Answer

Takao Kobayashi avatar image
Takao Kobayashi answered
RingCentral technical support called to answer that RC's webcam (Video) feature is not yet available on Amazon WorkSpaces.

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