Question

RingCentral Video / Unable to use webcam during a meeting of RingCentral Video on Amazon WorkSpaces

  • 17 June 2020
  • 1 reply
  • 312 views

I'm not able to use webcam during a meeting of RingCentral Video on Amazon WorkSpaces.

If I switch Video Service to RingCentral Meeting, webcam works correctly.

After switch back Video Service to RingCentral Video, webcam does not work..

Of course, I am able to use webcam during a meeting of RingCentral Video on Windows PC instead of Amzon WorkSpaces.

Please help how to fix this issue.


1 reply

RingCentral technical support called to answer that RC's webcam (Video) feature is not yet available on Amazon WorkSpaces.

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