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Group messages from same sender in new app
Tags: message
Jun 18, 2020 at 12:40pm   •   3 replies  •  0 likes
peter-mohr
  1. US
  2. NA
  3. How can we group messages from the same sender in the new RC app? Currently they display on a new line with the same name.
  4. RC Classic performed this but when testing in new app then the messages are not combined
  5. 20.2
  6. 450


on Jun 18, 2020 at 12:48pm   •  0 likes
These were just listed under the original sender until the next person replied but now it shows the senders name every time they send a message.

on Oct 12, 2021 at 3:26am   •  1 likes

Old application grouped messages send one by one by a single sender until someone new posted a new message.

Ring central app keeps printing sender name, this is a real problem
ringcentral.png


I hate your messaging system but unfortunately am obligated to use it by organization

on Oct 13, 2021 at 10:01am   •  0 likes

@Marcin Szaniawski Can you please clarify?
You're saying "printing" - are you printing these exchanges?

Or are you talking about grouping messages from people?

on Oct 14, 2021 at 1:24am   •  0 likes

Grouping (Printing on the screen, displaying on the screen)). At the moment redundant information about the person posting the message is displayed.

Old glip grouped messages from the same sender in the block until someone else posted a new message

on Oct 14, 2021 at 1:06pm   •  0 likes

Thanks for the clarification, @Marcin Szaniawski - I believe the team is currently working on this, but you can add your vote to the Ideas Portal HERE.

on Jun 18, 2020 at 12:45pm   •  0 likes
Hi Peter,

We'd like to take a look at this. Can you send us a screenshot for an example of what you mean?



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