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linda-craig asked mary-community-moderator commented

What does "Something went wrong and we weren't able to schedule the meeting. Please try again later.

Scheduling a meeting in Ring Central Desktop App....see error message above


meetings
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linda-craig answered
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mary-community-moderator answered
Hi Linda,

Can you post a screenshot here of the error you're getting?
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linda-craig answered
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mary-community-moderator answered
Sorry about this, Linda. Can you please click the Gear icon on the bottom of your screen and click Phone. Make sure that under Default phone app for calling , "Use RingCentral (this app) is selected.
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linda-craig answered mary-community-moderator commented
and now that I reinstalled the desktop ring central app...I can no longer make calls and get this message.  can anyone shed some light?


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Check this screenshot.

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linda-craig answered mary-community-moderator commented
that's the issue I don't see the phone tab....is that a super adm function?  If so, I am an admin, not a super
trying to determine if super admin can check.  Really appreciate your help since I've been at this since yesterday at 9am
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On the screenshot you just sent, there's one that says "Phone" on the fourth option. It is next to Videos.
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linda-craig answered mary-community-moderator commented
yikes I found it....so sorry

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so on the video piece I should have Ring Central Video as my settings, correct?

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so unfortunately here is the error message I now received when trying to schedule a meeting 
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so I must need to check something else, right, and, what is it?

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mary-community-moderator answered
Can you please click the Phone tab?
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linda-craig answered
Here is what I see once I open the gear


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