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The First Step
June 24, 2020
Question

Availability of option to check fax using Ring Central App using Fax Only Account

  • June 24, 2020
  • 7 replies
  • 765 views

Case#: 10988278. I have a fax only account. UsIng the Ring Central App there is no option to view or send a fax. This is the same going to www.ringcentral.com & log in to my account. There is no option to view or send a fax. Please add that feature to my account.


7 replies

June 24, 2020
Hello Richard!

We just want to confirm which app are you using right now?
Can you post a screenshot, please? 

Thanks! 
The First Step
June 24, 2020
Ring Central Classic.  Screen shot Image to large to upload.  Let me know if you actually need the image.


The First Step
June 25, 2020
Ring Central Classic.  Screen shot Image to large to upload.  Let me know if you actually need the image.


The First Step
June 25, 2020
Thank you
The First Step
June 30, 2020
Jenn- Any updates yet?
The First Step
June 30, 2020
Thanks.  What if I switched from the Classic App to the other app- I think it's just named Ring Central App?  Is the fax option on that app?
The First Step
July 30, 2020
Screen shot emailed to community.support@ringcentral.com