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Question

Availability of option to check fax using Ring Central App using Fax Only Account

  • 24 June 2020
  • 7 replies
  • 666 views
R

Case#: 10988278. I have a fax only account. UsIng the Ring Central App there is no option to view or send a fax. This is the same going to www.ringcentral.com & log in to my account. There is no option to view or send a fax. Please add that feature to my account.


7 replies

A
Hello Richard!

We just want to confirm which app are you using right now?
Can you post a screenshot, please? 

Thanks! 
R
Ring Central Classic.  Screen shot Image to large to upload.  Let me know if you actually need the image.


R
Ring Central Classic.  Screen shot Image to large to upload.  Let me know if you actually need the image.


R
Thank you
R
Jenn- Any updates yet?
R
Thanks.  What if I switched from the Classic App to the other app- I think it's just named Ring Central App?  Is the fax option on that app?
R
Screen shot emailed to community.support@ringcentral.com

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