question

hee-sang-rheu avatar image
hee-sang-rheu asked jenn-community-moderator answered

gif Not working on Desktop App

Hi,

I have not been able to use the gifs, both with the Classic and the New RingCentral Desktop App.

For Classic, I get "

message
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1 Answer

jenn-community-moderator avatar image
jenn-community-moderator answered
Hello Hee Sang,

Apologies, I highly suggest to uninstall the app and reinstall it.
If still not working, please open a case. One of our phone support will be contact you as soon as possible.



Thanks! 
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