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gerry avatar image
gerry asked jenn-community-moderator commented

Ring Central not recognize camera.

Good Day. I have a Dell 3671 Desktop computer. When I click on the video icon Ring Central does not recognize my computer's camera. I tried just about everything. The computer is fully up to date with apps.


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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·
Hi Gerry,

Are you using RingCentral Video or RingCentral Meetings?
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Jerry Feyh avatar image Jerry Feyh mary-community-moderator ♦♦ commented ·

RingCentral Meetings


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jenn-community-moderator avatar image jenn-community-moderator ♦ Jerry Feyh commented ·

Hello @Jerry Feyh, can you try to uninstall the app and reinstall it, please? Thank you!

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