Skip to main content
New Participant
July 2, 2020
Question

Ring Central not recognize camera.

  • July 2, 2020
  • 1 reply
  • 1415 views

Good Day. I have a Dell 3671 Desktop computer. When I click on the video icon Ring Central does not recognize my computer's camera. I tried just about everything. The computer is fully up to date with apps.


1 reply

Mary-Community_Moderator
Community Manager
Community Manager
July 2, 2020
Hi Gerry,

Are you using RingCentral Video or RingCentral Meetings?