desktop app main phone number and fax number is incorrect

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ryan-robertson asked Jul 6, '20 ryan-robertson answered Jul 9, '20

desktop app main phone number and fax number is incorrect

Our company's phone transfer to RC was just completed the other day. In the meantime, the desktop app and mobile app had shown temporary phone and fax numbers. We were told that once the transfer was complete these numbers would update.

The mobile app has updated to the correct numbers but the desktop app has not. How can this be fixed?

phone

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Answer 1 · 2020-07-06T15:25:12Z

michel5476 answered Jul 6, '20

In the desktop app, ensure to log out and then log back in using your main proper number.

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Answer 2 · 2020-07-09T12:15:18Z

ryan-robertson answered Jul 9, '20

Thanks Michel, this worked.

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