Question

RingCentral New Glip - Unable to answer incoming call while putting current call on hold

  • 14 July 2020
  • 1 reply
  • 121 views

Perhaps I am missing something here but I just noticed with the recent update of the RingCentral "R" / New Glip app when I am on a call and have a second incoming call I don't have the option to hold/answer and but have an option to end/answer. Is anyone else running into the same issue? Am I missing a setting or is this normal functionality? Help Please!


1 reply

Userlevel 2
Hi Ryan,

Once you select Answer, it will automatically hold the first call.

Reply