RingCentral Meetings Photo NOT Updating

We are having the same issue. The photo will synch for some users but not others

Also having this issue, just adding to the count.

We are having the same issue. Ring Central, please fix this.

This is a DESIRED option within my company! I have followed the steps in the below RC support link & no change. I even uninstalled the RC meetings before step#6--> still no change!

Why do we have to wait so long for this??? I hope this is fixed soon.

https://support.ringcentral.com/s/article/Profile-Picture-Does-Not-Update-RingCentral-Meetings?language=en_US

I have the same issue, and tried the published workaround so many times already. So I chatted with their support team for the most current fix. She suggested to just add a comment here that the workaround is not working. She will also inform their dev team about this issue.

Please help us fix this issue because this is an important feature impacting user experience. Why not just add an option to edit the Photo in RC Meeting app?

I am also noting the same issue as above. I am a transgender man and currently my RingCentral Meetings app is showing an extremely feminine old professional photo which I would very much like to NOT be there (and to never see again, in all honesty). This is extremely confusing for my coworkers and extremely irritating to myself. My company's IT support has been unable to fix the issue. I implore the RingCentral developers to fix this.

The only place the photo is updating is if I am on my phone using RingCentral "Video" instead of "Meetings". All other instances of "Meetings" (phone, tablet, desktop) continue to use the old photo.

Thanks for your feedback, Jason. We're working with our product team and we'll post an update here as soon as we have new information.

I emailed twice already about my picture not updating on RingCentral meeting. It updated every where else. It’s frustrating. I ended up downloading ALL the different RingCentral apps. I still have the same old picture and now 5 different RingCentral apps that pop up when I start my laptop. Ps... the work around does not work.

I tried everything to change my profile pic but the old pic still shows up when I turn my camera off. I spent a couple of hours doing what I can. Please fix this.

Why isn't this fixed yet?