question

zeeshan-yousaf2030 avatar image
zeeshan-yousaf2030 asked benjamin-dean answered

Undefined error in JSON response while using ringcental.js

Hi, i m getting undefined error in response after success full subscription. here attached image.


![542176a2a491959792b9b2fed4f9d7690bb16f87b25165c01a pimgpsh_thumbnail_win_distr](https://cloud.githubusercontent.com/assets/6530305/15704793/19e730ee-27e4-11e6-8893-a5b0d90ce398.jpg)


Here is full code snippets. Please advice. I just need to pick caller id of active call![pic1](https://cloud.githubusercontent.com/assets/6530305/15607751/31f6fe6a-240d-11e6-9836-b8c482771367.png)

![pic2](https://cloud.githubusercontent.com/assets/6530305/15607748/2d91f302-240d-11e6-8d24-e686dfed7723.png)


Please see the code from where we get undefined errors.

line 2273 setInterval ((function)){..............

sdk
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John Wang avatar image
John Wang answered
Thanks for posting this against the JS SDK GitHub repo which is the right place for SDK issues.

Link provided to follow this issue:

https://github.com/ringcentral/ringcentral-js/issues/30
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zeeshan-yousaf2030 avatar image
zeeshan-yousaf2030 answered
Thanks john for reply but is there any solution to my problem. i m getting frustrated. And i have created issues both places. And full error image is missing, i have attaching it here
![undefined error]( https://cloud.githubusercontent.com/assets/6530305/15729432/09ddfa66-285c-11e6-94ef-8b295a7ba433.png)
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benjamin-dean avatar image
benjamin-dean answered
This issue is being addressed by the SDK team in Github.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys