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merchant-services2255 asked benjamin-dean answered

Vanillasoft crm with RingCentral

Request to have capability of having Vanillasoft crm dial through Ring Central phone just as it has for the last 4 years up until this morning

integrations
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merchant-services2255 answered
We have been using VanillaSoft with RC corded phones. They have communicated seamlessly for the last 4 years up until this morning
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kim answered
Does VanillaSoft support TLS 1.2? We recently upgraded to TLS 1.2 to increase security capabilities. You may also want to visit our Developers Community for integration's. 
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merchant-services2255 answered

They do not as of yet


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benjamin-dean answered
This is outside of our control and you will need to contact VanillaSoft to upgrade their security protocols to support TLS v1.2.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys