question

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jason-adams2384 asked benjamin-dean answered

Unable to graduate with Ring Out

I'm unable to push our application through the graduation process. We've passed all of the restrictions except for the Ring Out permission, though I'm able to call out with our dev account just fine (17 calls per analytics). I've attached some screenshots below. Seems like it's being tracked as DirectRingOut though?



sdk
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benjamin-dean answered
We have identified an internal issue which was causing this issue and are currently working on resolving it.

Once it has been fixed, I will post here so you can try this again.
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benjamin-dean answered
Please see if the "Apply for Graduation" button on the Status & Review page of your app is enabled now.

If it is not, please be sure to check that you have met all the criteria, and if you have please share the screenshots of your analytics, permissions, and the Status & Review page please.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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