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gerry-avram2529 avatar image
gerry-avram2529 asked benjamin-dean answered

ACT! v18 Premium for Web plug ins not available.

I'm using ACT v18 Premium as CRM and there are plug ins for different phone systems.

Is there any option for Ring Central?

integrations
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1 Answer

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benjamin-dean answered
After a few web searches, I have found the following URLs which may be helpful:

Potential CRM VOIP Addon
http://crmaddon-factory.com/using-act-with-ringcentral/

Potential VOIP Plugin to use with ACT!
https://voipstudio.com/click-to-call-with-sage-act!-pro-and-voipstudio-sip-tapi/

Q/A about VOIP integration w/ ACT!
https://community.act.com/t5/Act/Noobie-question/m-p/310048/highlight/true#M75845

How to setup the ACT! Dialer
http://kb.act.com/app/answers/detail/a_id/13810

Additionally, we received a post in the RingCentral Community from a customer who wanted to setup SIPTAPI to use with RingCentral and ACT! You might reply to this developer and ask how their progress is coming in this thread:  https://devcommunity.ringcentral.com/ringcentraldev/topics/how-to-integrate-ringcentral-with-siptapi...
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys