question

khoyi2774 avatar image
khoyi2774 asked benjamin-dean answered

How do I set up Cloze CRM integration with Ring Central

There is an article that states Ring Central works with the Cloze CRM. How to I set this up to work?

integrations
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

J.B. Ferguson avatar image
J.B. Ferguson answered
KHOYI,

I have looked for any and all articles regarding what you are asking and I don't find anything which indicates that RingCentral works directly with Cloze CRM.

Having said that, it appears that Cloze CRM has an API ( Application Program Interface), as does RingCentral, which allows it to interact with other applications.  However, that does take some programming knowledge and it's not something which can just be "set up".

You can obtain additional information here:
https://www.ringcentral.com/office/developer-platform.html

...and here:
https://developer.ringcentral.com/

I hope that points you in the right direction.



1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

benjamin-dean avatar image
benjamin-dean answered
You are absolutely correct Jan! You can use the RingCentral Connect API and the Cloze API, but that work may not be needed. Why...?

Good news KHOYI, there is an official integration between RingCentral and Cloze which was developed by the team at Cloze.com. You can find the information about this on the RingCentral App Gallery:  https://developers.ringcentral.com/app-gallery.html#/app/cloze

By reading the " Detailed Description" section. located below the screenshots and towards the bottom of the page, you can determine the features and functionality which our Partner at Cloze has taken time to develop for our mutual customers.

Make sure that you read the right-side panel which contains important information such as:
I recently had the opportunity to interview with Dan Foody, founder and CEO of Cloze, about this integration. You can read the full article here:  https://medium.com/ringcentral-developers/why-startup-developers-integrate-with-ringcentral-240da94d...
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

J.B. Ferguson avatar image
J.B. Ferguson answered
That's good news Benjamin. I wasn't able to find that anywhere when I did a search on the RingCentral website as well as with Google. I'm also a RingCentral Partner and have neither seen nor heard anything about it. Was this just recently accomplished?

Is it possible for items like this to be added to the Partner's newsletter?
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

benjamin-dean avatar image
benjamin-dean answered
I will communicate your suggestion for improving the lack of search engine results to our engineering team, and the need to include these announcements in our partner newsletter to the team that owns that publication.

I was unaware that the App Gallery listings were not being returned in the SERPs. Thank you.
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys